Dental assistants at work

Welcome Back Reassurance Letter

April 28, 2020 (Updated November 19, 2021)

Greetings from Carothers Family Dental. We hope this letter finds you and your family in good health. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice, and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Carothers Family Dental follows infection control recommendations made by the American Dental Association (ADA), the Texas Dental Association (TDA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up to date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations. In addition to their recommendations, we have also added medical grade air filtration and air cleaning devices along with additional PPE requirements for staff and protocols for all entering the office including:

  • Our office will communicate with you before your visit to ask some health screening questions.
  • Patients are asked to wear face masks/coverings while in the office, as required by dental offices by the Texas State Board of Dental Examiners.
  • Upon arrival you may enter the office and have your temperature taken at the front window.
  • We will do our best to reduce waiting times for you, you may wait in the reception area. If you prefer to wait outside until your provider has a seat for you, feel free to do so. Please be courteous and arrive at least 5 minutes prior to scheduled time as everyone’s time is valuable.
  • We ask that companions, drivers or escorts who accompany you into the office be limited to one person. Attendant will be screened just the same as the patient.
  • We have hand sanitizer for your use. You will find some in the reception area and other places in the office for you to use as needed.
  • Appointments will be managed to allow for social distancing between patients. That might mean that you are offered fewer options for scheduling your appointment. You also may see a different hygienist than in the past.
  • Medically compromised and senior patients may request early morning appointments, limiting their exposure.

We look forward to seeing you and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. If you have any questions at all, please call the office at 512-396-4288.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.


Corey and Catherine Carothers and your dental team.
Carothers Family Dental, PA